for Veterans

Veterans and eligible spouses receive access, on a priority of service basis, to the full range of public employment and training services, including job search assistance workshops, resume assistance, labor market information, career counseling, job referral, and referral to other supportive and training resources.

Federal law and regulations require all workforce programs funded by the Department of Labor to provide priority of service to:

1. Veterans who served in the active military, naval, or air service and who were discharged under conditions other than dishonorable; and,
2. Eligible spouses of those veterans who have total service-connected disabilities or who died as a result of service-connected disabilities.

Priority of service means that those Veterans and eligible spouses who meet all the eligibility requirements for a program or service are to receive access to that program or service either earlier in time or instead of persons who are not eligible for priority of service.

One-Stop Career Centers provide job seekers with a full range of assistance under one roof to offer training, referrals, career counseling, job listings, and similar employment services. Many One-Stops include specialized staff who serve eligible Veterans and other eligible persons exclusively. These specialized staff are known as Disabled Veterans' Outreach Program (DVOP) specialists and Local Veterans' Employment Representatives (LVER).

One-Stop Career Centers must ensure that Veterans and eligible spouses are made aware of:

1. Their entitlement to priority of service;
2. The full array of programs and services that are available to them; and
3. the eligibility requirements for those programs and/or services.

Veterans and eligible spouses must be identified at the point of entry to physical locations, such as One-Stop Career Centers, as well as web sites and other virtual service delivery points so they can take full advantage of priority of service.

• Career assessment and counseling
• Assistance with resumes, cover letters, and interviewing skills
• Support services referrals
• Job placement assistance and referrals
• Information on careers, training, education, and financial aid
• Job search workshops
• Intensive services to assist with employment barriers
• Assessment testing and labor market information
• Computers with internet access
• Assistance with navigating computer programs
• Help with the online application process
• Computer keyboard and data entry testing
• Access to fax, phone, and copy services
• Assistive technology hardware and software are available to meet special needs